Terms Of Use

October 10, 2025

Thank you for choosing AIMate. To ensure you fully understand and reasonably use this product and related services, please read all terms of the "AIMate User Service Agreement" (hereinafter referred to as "this Agreement") carefully, especially the clauses involving disclaimer or limitation of liability, before deciding whether to accept.

This Agreement contains several important provisions (especially the bolded parts) that will directly affect your rights and interests. Any action by you, such as downloading, installing, using, browsing, registering, logging in, publishing content, or performing other operations within this application, shall be deemed as your agreement to comply with all terms of this Agreement, ancillary rules, and system operation specifications. If you have any objection to any term or rule of this Agreement, please do not use this application.

Special reminder: When you start using this application, it means that you have unconditionally accepted:

All contents and ancillary clauses of this Agreement;

System operation specifications and service standards;

Various rules displayed by us (including but not limited to product descriptions, functional guides, interactive prompts, activity rules, etc., collectively referred to as "Service Rules").

All the above rules have the same legal effect as this Agreement. Please make prudent decisions, and you shall bear the legal liabilities arising from non-compliant use.

1. Service Description

1.1 Regarding Legal Download and Use Channels

This application is only provided for download, installation, operation, access, account registration, identity verification, and normal use of functions through the official website and officially authorized application stores/distribution channels. Any copies of the application (including client software, user accounts, paid membership benefits, virtual points, virtual goods, community interaction content, and related services) obtained through unofficial channels are considered irregular sources. The platform will refuse to acknowledge all service content obtained through such irregular channels. Once verification confirms violations, the system has the right to take measures including but not limited to content removal, permission revocation, data reset, and account freezing. Any disputes, losses, or legal liabilities arising from the use of resources from irregular channels shall be solely borne by the end user.

1.2 Explanation of Dynamic Adjustment of Service Content

The AI virtual companion interaction service project and functional modules provided by this platform will be dynamically configured based on actual operational conditions, and may be periodically optimized based on business strategic planning. To continuously improve the quality and technical performance of AI interactive services, we reserve the right to independently adjust, iterate, upgrade, or maintain the existing product architecture, service types, and interactive functions. After the release of a new version, historical versions may face situations where some features are disabled or service support is terminated, and no longer provide supporting customer service guarantees. It is recommended that users regularly check for version update prompts and download and install the latest version in a timely manner to ensure a complete and stable service experience.

2. Registration and Account Security

2.1 User Registration

(1) Users can browse some basic information of this app without registering. However, according to the relevant management regulations on Internet information services, you need to register an account in this APP before you can use our core AI interactive services.

(2) You can register an account in this APP. Provided you comply with the account usage rules, you will obtain the right to use the account and become a registered user of this APP. If you use a third-party login method permitted by us (such as authorization via WeChat account) to log in, we will, based on the joint authorization from the operator of the third-party application and you, obtain the information and materials you have authorized to be public. The scope of such public information is subject to the authorization scope you granted to the third-party application. We will register an account for you in this APP corresponding to that third-party account based on the information from the authorized third-party account.

2.2 In the event that we cease operations, or your usage behavior seriously violates this User Agreement, service standards, ancillary rules, etc., or endangers public safety, affects national or social public interests, infringes upon the legitimate rights and interests of others, violates relevant laws and regulations such as the "Administrative Measures for Internet Information Services", or is necessary for fulfilling contractual obligations, statutory duties, or legal obligations, we have the right to reclaim your account in this APP based on operational needs and business norms.

2.3 Your account in this APP is the basis for us to identify users and provide you with AI companion services, and it is the unique identifier used to identify you as the user. After registration, the user assumes legal responsibility for all activities conducted under their account and password.

2.4 You shall be responsible for maintaining the confidentiality of your account during your use of our services and restricting third parties from using/accessing your computer or mobile device, and ensuring that your login password is not disclosed to any third party. If your account is stolen due to non-technical reasons, i.e., your failure to properly keep your login password, you shall bear all legal consequences arising therefrom, which are unrelated to us. We prohibit users from transferring accounts, whether paid or unpaid. If you violate this provision, you shall bear all legal consequences arising from the account being reclaimed, cancelled, or used improperly by a third party.

2.5 If you are under the age of 14, you may only use the services with the consent and under the supervision of your guardian, and you and your guardian shall bear corresponding responsibilities according to the law. If you conceal your true age and register an account in this APP through fraudulent means without the permission of your guardian, we have the right to reclaim your account at any time, and the legal risks and losses associated with the account being reclaimed shall be borne by you.

2.6 Once your account is registered, some information (such as the phone number used for verification) cannot be changed or strict procedures are required to change it. Some information (such as nickname, avatar, personal introduction, etc.) can be set by you. However, the personal account information you set up (such as nickname, avatar, etc.) shall not directly or indirectly contain information and content that violates the provisions of this agreement, such as illegal, personal attack, suspected impersonation of others, confusing behavior, infringement of third-party rights, or the sale of marketing and promotional information. Otherwise, you will bear the legal responsibility arising therefrom. In this case, we have the right to take measures such as requiring you to make corrections within a specified period, freezing your account, and/or suspending services.

2.7 You must ensure that the personal information provided is true and valid, and update and change the information in a timely manner. It is prohibited to use someone else's identity or register repeatedly to obtain improper benefits. Otherwise, we will take corrective measures, reject orders, suspend services, cancel accounts, and hold them accountable. If the information is false, expired, or incomplete, or if we reasonably suspect the existence of the above situations, we have the right to suspend/terminate the service or restrict the functionality, and will not be held responsible.

2.8 We have the right to restrict, freeze, or terminate your APP account use according to laws and regulations. Losses caused thereby (such as communication interruption, data clearance, membership benefit invalidation, etc.) shall be borne by you. If you need to continue using, you must re-register; if there is a breach of contract, we may refuse your re-application.

2.9 Your account will be cancelled and deleted/anonymized in any of the following situations:

(1) Violation of this agreement or relevant rules;

(2) APP ceases operation;

(3) Legal and regulatory requirements.

3. User Conduct Standards

3.1 During your use of this APP's products and/or services, you shall not personally implement or assist, allow others to implement the following behaviors:

(1) Remove all copyright information on this software regarding this APP and its related individual works;

(2) Disseminate any content prohibited by this APP through uploading, downloading, storing, transmitting, etc., including but not limited to content that endangers national security, involves pornography, violence, gambling, fraud, infringes upon the legitimate rights and interests of others, etc.;

(3) Engage in illegal transaction activities;

(4) Implement acts that infringe upon the privacy rights, copyrights, patent rights, trademark rights, and other rights of other users or third parties, unless you have obtained full and effective prior authorization from the rights holder;

(5) Implement acts that violate laws, regulations, policies, rules, and regulations, as well as relevant agreements and rules of this APP;

(6) Implement acts that interfere with or disrupt the normal operation of this APP's services;

(7) Intrude into, use, or damage other users' networks and/or network equipment; collect other users' information without authorization;

(8) Publish any form of commercial advertisement or promotional information without authorization;

(9) Use any technology or means to interfere with the normal operation of this APP, causing load or any adverse impact on this APP;

(10) Implement acts that maliciously disrupt platform order, such as brushing orders, malicious complaints, etc.;

(11) Modify, tamper with, block, or partially block the services and related functions on this APP;

(12) Without our prior explicit written permission, use any means (including but not limited to any automated programs, scripts, software such as robot software, spider software, crawler software) and any reason to obtain the platform's services, content, data by yourself or entrust others, assist others;

(13) Upload, publish any internal materials, confidential materials, or other content, information, and/or statements that you are not authorized to publish;

(14) Without our prior written consent, use, rent, lend, copy, modify, link, reprint, compile, publish, or publish this software and related information, and/or establish mirror sites, or without authorization use this software to develop related derivative products, works, services, plugins, external tools, compatibility, interconnection, etc.;

(15) Reverse engineer this APP software, such as disassembling, decompiling, etc.;

(16) Modify or forge the instructions, data, and data packets during the operation of this APP software work, add, delete, or change the functions or operating effects of the software, or operate or disseminate software used for the aforementioned purposes through the information network to the public;

(17) Use non-authorized or recognized third-party compatible software and systems to log in or use this software and services, and/or use plugins and external tools for this software and services that are not developed, authorized, or certified by us;

(18) Use this APP to implement any behavior that endangers network security;

(19) Other uses of this APP and the services we provide in any illegal manner, for any illegal purpose, or in any manner inconsistent with this Agreement; or other behaviors that violate legal regulations, infringe upon the legitimate rights and interests of other users, interfere with the normal operation of this APP, or are not expressly authorized by us.

3.2 If you implement behaviors that violate the provisions of this Agreement, we will consider taking one or more of the following measures at our discretion:

(1) Delete information and content suspected of violating laws and regulations, being false, infringing, or advertising published without authorization, and other information and content that violate this Agreement;

(2) Restrict your account functions (such as restricting interaction, restricting speech, etc.);

(3) Suspend or terminate your use of this APP, freeze your account, or reclaim your account;

(4) Pursue your legal liabilities;

(5) Report to the relevant competent authorities according to relevant laws and regulations.

4. Intellectual Property Specifications

4.1 The client software of this APP, all its elements (such as graphics, icons, images, interface design, layout, text, data, etc.) and related content are intellectual property owned by us or our licensors, protected by laws and regulations such as patent law, copyright law, and trademark law. We only grant users a global, free, non-transferable, non-exclusive, revocable personal license, allowing users to use the software/programs and related content within the service for personal non-commercial purposes under the premise of complying with this Agreement.

4.2 All charts, logos, text, service names, etc. in this APP may be our trademarks or trade dress. Without our prior written permission, the aforementioned logos shall not be used for non-associated goods/services, nor shall they cause consumer confusion or damage our reputation. The content of this APP does not constitute any trademark use license.

5. Advertising, Activities, and Third-Party Services

5.1 This service may contain advertisements, displaying our and third-party advertisements and service links. This APP has the right, in accordance with relevant regulations such as the "Interim Measures for the Administration of Internet Advertising", to independently decide the form and release of advertisements in various sections (including system notifications). You need to bear the consequences of transactions based on advertising information. For losses/damages caused by advertising transactions or content provided by advertisers, unless expressly stipulated by law, we shall be exempt from liability.

5.2 Some services may be provided by third parties. We and the third parties independently bear legal responsibilities. When using third-party services, you need to agree to and abide by their rules. For services and content obtained through third parties, we do not guarantee their security, accuracy, legality, etc., and the relevant risks shall be borne by you.

5.3 We may push information about self-operated, jointly organized, or third-party activities. You need to read the rules independently and decide whether to participate. The content and responsibility of third-party activities are borne by themselves, and we have prominently marked the source. Although reviewed, we do not guarantee the complete accuracy of the information. If you have doubts, you can refuse to participate or complain. The risks and losses of participating in third-party activities shall be borne by you.

6. Modification, Rescission, or Termination of Service

6.1 Due to the rapid development of the internet industry and the improvement of legislation, existing terms may not fully adapt to future needs. We reserve the right to revise this Agreement and APP service rules at any time. The revised version will take effect automatically and override the original terms, applying to the entire service cycle. Please continue to pay attention to updates. If you disagree with the revised content, please stop using the APP or cancel your account immediately.

6.2 Under the following circumstances, we have the right to terminate services:

(1) When we undergo merger, division, acquisition, or asset transfer, we have the right to independently decide to transfer relevant assets under this service to a third party; we also have the right to transfer part or all of the services under this Agreement to a third party for operation or performance, and the third party shall inherit the rights and obligations under this User Agreement and ancillary agreements or rules.

(2) If we find that your account has not been logged in for a long time (exceeding six months), we may suspend services to you or disable or cancel your account.

(3) If you violate this Agreement, the Privacy Policy, or the service rules of this APP, we may suspend or terminate providing services to you. If you subsequently register an account directly or indirectly in the name of others, we have the right to suspend or terminate that account upon discovery.

6.3 After the termination of this Agreement, unless otherwise stipulated by law, in principle, we have no obligation to disclose any information in your account to you or a third party designated by you. After the termination of this Agreement, we enjoy the following rights:

(1) We may delete your personal information or anonymize it according to the requirements of applicable law. We may also continue to store other content and information you leave on our platform in accordance with the period and method prescribed by law.

(2) We may still pursue your liability for breach of contract for your past breaches based on this Agreement.

7. Personal Information Protection

7.1 We strictly comply with regulations and industry standards such as the Cybersecurity Law and the Personal Information Protection Law, and adopt multiple technical and management measures to comprehensively protect the security of your personal information. All personal information generated in AIMate services, such as device information, usage records, and interaction content, shall be processed in accordance with the AIMate Privacy Policy, including the necessity of collection, storage period, third-party sharing filtering, etc., and your complete rights to query, correct, delete, etc. shall be guaranteed. This policy is an important component of the user agreement, please read and agree carefully before using the service.

8. Liability for Breach and Compensation

8.1 Please respect our ownership and intellectual property rights as well as those of any third party. If we have reasonable evidence to prove that you have committed an infringement, we have the right to assert your infringement liability. At the same time, you shall fully compensate us for the losses suffered due to your infringement, including but not limited to arbitration fees, litigation fees, attorney fees, travel expenses, and all reasonable expenses we incur as a result.

8.2 If you are reported, complained about, or engage in illegal or irregular behavior, we have the right to review (including information, chat records, etc.), delete or block content without notice, and impose penalties such as warnings, functional restrictions/bans, account suspensions, and even cancellations on the violating account depending on the circumstances. At the same time, we reserve the right (not mandatory) to announce the results of the handling and report to the public security department.

8.3 You understand and agree that we have the right to handle behaviors that violate relevant laws and regulations or the provisions of this Agreement based on reasonable judgment, take appropriate legal actions against any user who violates laws and regulations, and preserve relevant information and report to relevant departments in accordance with laws and regulations, etc. You shall bear all legal liabilities arising therefrom alone.

8.4 For any breach of contract, infringement, or illegal act committed by you that results in claims, losses, damages, liabilities, costs, expenses (including but not limited to legal fees) suffered by us or third parties, you shall bear full liability for compensation.

8.5 Unless otherwise mandatory stipulated by law, for any disputes arising from the use of this APP, the compensation for losses shall not exceed the benefits obtained by one party from performing this Agreement or providing the service. Neither party shall be liable for any indirect losses, punitive losses, incidental losses, loss of goodwill, loss of profits, loss of market share, etc.

9. Force Majeure and Disclaimer

9.1 Under no circumstances shall we be liable for failure to perform or delay in performance due to normal maintenance of internet equipment, internet connection failures, computer communication or other system failures, power failures, strikes, riots, civil commotions, catastrophic weather (such as fire, flood, storm, etc.), explosion, war, government actions, or orders of judicial administrative organs.

9.2 Although we strive to provide you with quality services and experiences, unless otherwise agreed or committed, please understand that we or the third parties we cooperate with cannot guarantee the following:

(1) The products and services provided by us or third parties meet your specific needs;

(2) We will provide you with accurate, safe, continuous, reliable, and defect-free services uninterruptedly;

(3) This APP will not experience information storage failures or textual errors;

(4) Your any information will never be lost, deleted, or damaged;

(5) Any products and services on this APP meet users' expectations.

10. Applicable Law and Dispute Resolution

10.1 The conclusion, execution, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (excluding the laws of Hong Kong, Macao, and Taiwan), excluding the application of conflict of laws rules.

10.2 If any dispute arises between the two parties regarding the content or execution of this Agreement, the parties shall strive to resolve it through friendly consultations; if consultation fails, either party has the right to file a lawsuit with the Guangzhou Tianhe District People's Court for resolution.

11. Supplementary Provisions

11.1 If needed, users can contact us through the following customer service contact method for service. Customer Service Email: kuanghong9897@163.com